Stockholm Airport Services
Information compiled by David Enrich, aviation and airport guide expert since 1999.
Services at Stockholm Arlanda Airport (ARN)
Stockholm Arlanda Airport (ARN) offers a wide range of modern services designed to enhance passenger comfort and convenience. From high-speed connectivity to premium lounges, shopping areas and dining options, the airport ensures a smooth and enjoyable travel experience for both leisure and business travellers.
Wi-Fi & Connectivity
Free unlimited Wi-Fi is available throughout all terminals at ARN. The connection is stable and suitable for browsing, streaming and working remotely.
Lost & Found
The Lost & Found office is located on Level 1 of Terminal 5. It operates daily from 05:00 to 23:00. Items found within the airport are handled centrally, and passengers can also submit claims online.
Hotels & Rest Areas
Rest and Fly, located in SkyCity, offers convenient short-stay accommodation ideal for transit passengers or early departures. In addition, several full-service hotels are located within walking distance or a short shuttle ride from the terminals.
Medical Services
A healthcare clinic is available in SkyCity, providing basic medical assistance for passengers in need.
Luggage Services
Stockholm Arlanda Airport offers various baggage-related services, including wrapping and assistance. However, traditional luggage storage is limited, so passengers are advised to check availability in advance.
Smoking Policy
Smoking is strictly prohibited inside all terminal buildings. Designated smoking areas are located outside the terminals.
Shopping at ARN
The airport features a wide selection of shops, particularly in Terminal 5 and SkyCity. Passengers can enjoy duty-free shopping, fashion stores, electronics, Scandinavian design products and last-minute travel essentials.
The Reserve & Collect service allows travellers to pre-order duty-free items online and pick them up before departure, saving time and ensuring availability.
Restaurants & Dining Options
ARN offers a diverse culinary experience, ranging from quick snacks to high-quality Scandinavian cuisine. Many restaurants focus on fresh, local ingredients and sustainable options.
Other Passenger Services
- Duty Free shops
- Baby changing facilities
- Massage and spa services
- Baggage services
- ATMs and banking services
- Currency exchange
- VAT refund points
- Hairdresser
- Children’s play areas
- Chapel and quiet rooms
- Postal services
- Police station
- Animal centre
- Defibrillators throughout terminals
Airport Lounges
Stockholm Arlanda Airport offers several lounges providing comfort, food and business facilities:
Aurora Executive Lounge (Terminal 2): Open 05:00–21:15. Offers food, drinks, Wi-Fi and newspapers.
Norrsken Lounge (Terminal 5): Open 05:30–20:00. Includes snacks, Wi-Fi and business facilities.
Pontus in the Air Lounge (Terminal 5): Open 05:00–22:00. Premium experience with food and drinks.
SAS Gold Lounge (Terminal 5): Open 05:00–23:00. Includes showers, snacks and workspaces.
SAS Lounge (Terminal 5): Open 05:00–23:00. Family-friendly with food, Wi-Fi and relaxation areas.
Access can be purchased online or granted through airline status and memberships.
Summary
Stockholm Arlanda Airport provides a comprehensive range of services, combining efficiency with Scandinavian design and comfort. Whether you are looking for premium dining, convenient shopping or relaxing lounge spaces, ARN ensures a high-quality airport experience.